About us

We are a small family business located in the village of Horndean, Waterlooville near Petersfield in Hampshire offering a range of high quality domestic sewing machines and associated equipment. We offer an unparalleled level of customer support and product expertise. Our professional backgrounds in Engineering and Education are at the core of our business, enabling us to assess a customer’s requirements and budget to present the most suitable machine choices.

We care deeply about our customers and strive to give the very best service we can, after an initial chat we arrange detailed machine demonstrations so building customer confidence in our abilities to help you make the best choice. To get the most from your choice we offer free in depth training on all but the most basic machines at our Horndean studio where Joy to Create also offer a range of structured sewing courses and workshops from beginner to advanced to progress your interest further.

It is reassuring to know that if there is a problem after your purchase or you have a technical query we are always at hand to help. We have a fully equipped workshop and qualified engineering staff to support the manufacturer’s warranty and also offer service and repair on most makes of domestic machines to individual users and many schools.

We regularly attend manufacturers training to enhance our product knowledge and technical service ability as well as an ongoing investment is specialised tools and equipment to keep your machine in top form.