Postage and Packaging
DUE TO THE COVID-19 CRISIS MANY ITEMS HAVE EXTENDED LEAD TIMES, PLEASE CONTACT BY EMAIL OR PHONE TO CHECK ON THE CURRENT STATUS OF YOUR CHOSEN PRODUCT.
All deliveries are made from Stitch Again or one of our supplier partners in the United Kingdom. We try our best to deliver all items as quickly as we can and normally within 3-5 working days or 7-12 working days for larger items such as sewing machines. However, please allow up to 14 working days for your order to reach you. Horn furniture is delivered and assembled by a Horn technician and deliveries are typically within 6 weeks of order, however, customers are contacted to verify correct sizing and compatibility and also advised of delivery.
We will work as quickly as possible at peak times but please be patient particularly around Christmas and during other major events. If an item becomes out of stock we can either place the goods on backorder or refund you if preferred. Most deliveries are made via Royal Mail, Parcelforce or a courier and large items will require a signature on delivery.
European orders: Please allow up to 10 working days for orders to arrive.
Rest of the world: please allow up to 28 working days for orders to arrive
Delivery charges UK.
Order value under £20 - £1.95
Order value under £50 - £3.95
Order value over £50 Free
Delivery charges European countries and rest of the World
Please note we are unable to supply Sewing machines and furniture outside the UK. In order to maintain the lowest delivery prices we will calculate costs based on shipping weight and advise you before this payment is taken. Please note we do not take responsibility for import taxes or duty imposed by local customs authorities when your order is imported. We strongly advise that you confirm these costs before placing any orders.