Sewing Machine Service and Repair
At Stitch Again we service and repair domestic sewing machines in Horndean, Waterlooville near Petersfield. We are fully authorised dealers of Pfaff, Husqvarna Viking, Bernina and Baby Lock machines and are also a recognised service and repair dealer of Janome. Our service department has grown through word of mouth with excellent referrals, giving us a high level of repeat business. We always set our standards high and aim to exceed our customer’s expectations.
When a customer’s machine comes to stay with us for a service or repair, it is always a qualified engineer that carries out the work and always to exacting standards, using only genuine parts. At Stitch Again we continue to invest in manufacturer training and specialised equipment for our own fully equipped workshop, so customers can rest assured their machine is in good hands. As recognised dealers, we are also regularly updated by service bulletins containing the latest product data, ensuring we are always up to date with machines new and old!
Our pricing structure is very reasonable and represents excellent value for money. We offer a fast turnaround and machines can be electrically safety tested (PAT) in accordance with IET Code of Practice, a requirement that many groups and clubs often need to comply with their insurances.
Education and Business
We offer a comprehensive service and repair package to schools, colleges, universities and other applications for domestic machines. Our flexibility, speed of response and the high level of support have always been well received. Our larger customers include Rolls Royce Motor Company Ltd, Southampton University and Portsmouth City Council.
We are on hand to offer advice, keep customers updated on progress during a repair and seek approval should we find a costly part is required.
Training on the customer’s own sewing machine can also be arranged in our sewing school. If you would like to contact an engineer to arrange a service or repair please phone or use our email request form. We hope to hear from you soon!
Book a Service or Repair Today
Please submit your booking request below letting us know if you need a service or repair, the make and model of machine and any potential issues you have encountered. We will then be in touch to discuss and arrange a suitable date and time for collection or drop off.